General Manager


The purpose of this position is to manage all warehouse functions, including operations, transportation, personnel and customer service, as directed by Director of Operations.

Essential Functions:

  • Develop annual facility budget and ensure group adherence to budget
  • Direct and assign work; set performance objectives and monitor performance of all warehouse departments
  • Manage all warehouse activities, costs, operations and forecasts; Monitor progress towards goals
  • Provide a safe work environment through personal actions. Identify any safety concerns, as well as cost saving opportunities
  • Carry out management responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, and training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conducting staff meetings; addressing complaints and resolving problems
  • Ensure compliance with all company policies, as well as all Federal, State and Local OSHA regulations
  • Represent the Company to all warehouse customers. Secure additional business and maintain positive relationships with customers
  • Ensure that warehouse concerns are heard at corporate level; Communicates stated Company goals, objectives and direction to warehouse staff
  • Negotiate labor contracts with union representatives; Responsible for desired change in contracts
  • Monitor progress towards operational goals and provide reporting of same
  • Affect prevention or reduction of property, liability or personnel loss exposure for the Company
  • Ensure that care, custody and control procedures are in place; Monitor operational performance
  • Utilize Continuous Improvement Processes (CIP) related to planning daily facility requirements; complete CIP monthly reports
  • Promote an open door policy and team environment
  • Support the Company Performance Management Program (PMP)
  • Develop/maintain plans for disaster prevention and recovery
  • Other duties as requested


Knowledge, Skills and Abilities Required:

  • Skilled in planning, staffing, budgeting, and organizing
  • Ability to develop effective relationships, provide leadership, and integrate diverse functions and individuals toward profitability objectives
  • Experienced with AS/400 and Microsoft Office, including Word and Excel
  • Familiar with WMS and RF
  • Excellent written and verbal communication skills
  • Ability to interpret safety rules, operating and maintenance instructions, and procedures manuals
  • Ability to solve complex problems
  • Must have strong relationship building skills be able to provide and model leadership behaviors including the ability to defuse conflict
  • Willingness to develop a mentoring relationship in order to contribute experience, skills, and wisdom to subordinate employees for their development
  • Ability to interpret HR regulations, safety rules, operating and maintenance instructions, and procedures manuals
  • Must have very strong customer service orientation with high sense of urgency in meeting objectives and deadlines

Educational Requirements:

  • Bachelors Degree in Business, Logistics or Management plus 5-8 years in warehousing and/or logistics management; or equivalent combination of education and experience

Physical Requirements:

  • Requires the ability to sit for long periods of time, with frequent interruptions
  • Requires manual dexterity with normal hand and finger movements for typical office work
  • Occasionally lifts, carries, positions, or moves objects weighing up to 50 pounds
  • Working environment is usually in a frozen food and office setting, with occasional need to leave the premises

Americold is an Equal Opportunity/Affirmative Action Employer EOE/AA M/F/D/V DFW

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